We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.hello, i have a samsung galaxy note 9 and my phone asked for an update last night but it is still updating till now its been like 6 hours.Because Android is a fragmented operating system — that is, different device manufacturers and cellular carriers configure it separately — updates roll out at different times to different customers.The fastest recipients of any new upgrade are Google Pixel users because updates are pushed directly by Google without being reviewed or modified by a carrier.A soft reset is usually performed when the phone is unresponsive however will also work in this case as it will refresh the phone software.This action usually fixes minor software glitches which could cause issues on the phone.
Firmware updates require permission, time, and a device restart.
This is the latest member of the Note series of devices released last year which has several outstanding features.
Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today.
These updates are rolled out in waves by device and carrier, so updates aren't available to everyone at once.
That's because firmware updates need to be specifically compatible with the hardware on the phone, rather than apps, which work with a wide variety of devices.